By Ritz Limo Team · · 2 min read
Meet and greet at Pearson airport means your chauffeur is waiting for you inside the terminal, after customs and baggage claim, holding a sign with your name. No app, no curbside search, no guessing which car is yours. Here's exactly how it works with Ritz Limo.
Before you fly
Add your flight number when you book. It lets us confirm your terminal and track your flight. Toronto Pearson has two passenger terminals, Terminal 1 and Terminal 3, and airlines occasionally change terminals or gates.
Check your confirmation email. It's your booking voucher, with your pickup details and our 24/7 number: +1 416-454-2360. Save that number in your phone before you leave.
When you land
- Stay on board and relax. We're already following your flight. If you land early or late, your chauffeur's arrival is adjusted automatically, and delays never cost you extra.
- Clear customs and collect your bags. International passengers clear Canadian customs before reaching the arrivals hall. Take your time — your chauffeur waits [FREE WAIT TIME] after landing at no charge.
- Walk through the arrivals exit. Your chauffeur is waiting there, in uniform, holding a sign with your first and last name.
- Hand over your luggage. Your chauffeur takes your bags and walks you to the car.
If you can't see your chauffeur
Call +1 416-454-2360. We answer 24/7 and will connect you with your chauffeur right away. Pearson has free Wi-Fi, which helps if you're using a foreign SIM.
A few tips that make the meeting even smoother:
- Turn your phone on as soon as you land, so we can reach you if anything changes.
- Tell us about connections. If you're arriving on a connecting domestic flight, give us the final flight number.
- Travelling with family? Request child seats when you book and they'll be installed before you arrive.
Booking for someone else
Meet and greet is ideal for visiting clients, parents or friends who don't know the airport. When you book, tick "I'm booking for someone else" and add the passenger's name and phone number. The sign will show their name, and the confirmation comes to you.
Ready to book?
See how our Pearson airport limo service works, check our flat rates, or book online in about two minutes.
